customer success

Realize the full potential of biomedical molecular data with our Customer Success team

Build, scale and get to quicker actionable insights with our dedicated Customer Success team of expert scientists and engineers

Enabling organizations to move towards a data-centric discovery paradigm at every step

We have partnered with R&D teams at leading pharmaceutical companies by extending technical expertise, resources and bandwidth. Our Customer Success team has delivered customized solutions that have fast tracked our partners’ journey from data generation to insight discovery.

Accelerate your research projects to success with our services

Curation On Demand
  • Custom curation of  public and proprietary multi-omics data
  • Data processing using custom analytical pipelines of your choice
  • Data enrichment with harmonized metadata
  • Data preparation for machine learning applications
Professional Bioinformatics Services
  • Designing customized bioinformatics solutions to support your R&D efforts
  • Analyzing multi-omics data
  • Building scalable analytical tools and pipelines
  • Custom feature developments for data analysis 
Professional Engineering Services
  • Expert consultancy in driving strategic software architecture decisions
  • Developing and deploying custom workflows and pipelines
  • Providing expertise on cloud computing services
  • Customization and on-premise development of Polly

Work with our experts to fast track your projects

Our Customer Success team consists of scientists, curators and developers across a team of 38 stakeholders. We offer: 

  • A blended FTE team to meet your data curation, analysis, and workflow needs
  • Regular check-ins, on-call and in-product support
  • Dedicated project management for a hassle-free experience

Keen to know how we help data-driven drug discovery teams get to faster actionable insights?